Reference

Read Our Terms Before You Start Playing

These terms set out the rules that apply when you open an account with win805 and use any part of our platform — including deposits via DANA, OVO, or GoPay, game access, and withdrawal requests.

Account rules clearly statedDANA, OVO, GoPay coveredApplies where local law allowsUpdated when we change anything materialContact us if anything is unclear
win805 Read Our Terms Before You Start Playing
TERMS CONTACT PATHS

Reach Us When You Have a Terms Question

Live Chat Open the chat widget from any page on win805 and our support team will pick up your terms-related question. This channel is available around the clock, so you do not need to wait for business hours to get a clear answer about your account obligations or payment conditions.
Email Support Send a detailed question about any clause in these terms to our support email address shown in your account dashboard. We aim to respond with a specific answer — not a template — so include your account ID and the section you are asking about when you write in.
Account Help Centre The Help Centre inside your account covers the most common terms questions: what happens if a deposit via OVO or GoPay is delayed, how we handle disputed transactions, and when an account review might be triggered. Check there first before reaching out directly.
HOW WE HANDLE THIS

How win805 Applies These Terms in Practice

Account Data We Hold

We store the information you provide when opening your account — name, contact details, and your linked wallet identifiers for DANA, OVO, or GoPay.

Cookie and Session Use

We use session cookies to keep your account active while you move between game categories on mobile and desktop. These cookies do not store payment credentials.

Account Security Rules

You are responsible for keeping your login credentials private. If you suspect your account has been accessed without your permission, contact us immediately through live chat.

Data Retention Period

We retain your account and transaction records for as long as your account is active and for a period after closure as required by the regulations applicable to the region where you accessed our services.

Who to Contact for Changes

If you want to update the wallet linked to your account — for example, switching from OVO to GoPay as your primary withdrawal method — submit the request through the account settings page and verify with the OTP sent to…

How We Handle Disputes

If you disagree with a transaction outcome or an account action taken under these terms, raise it through our live chat or email channel within the timeframe stated in the relevant clause.

Common Questions About Our Terms and Conditions

These questions come up regularly when you are working through the terms for the first time or after an account action has been taken. Each answer below refers directly to the rules on this page, not to generic platform policy.

Yes. By completing the account registration process on win805, you are confirming that you have read and accepted these terms. If you do not agree with any part, you should not proceed with registration. Continued use of your account also counts as ongoing acceptance.

If a change in local law affects how these terms apply in Indonesia, we will update the relevant sections and notify you before the change takes effect. In all cases, local law takes priority. Access to specific game categories or payment methods depends on what is permitted in your region.

No. Your win805 account is registered to you as an individual. Sharing login credentials or allowing someone else to operate your account is a violation of these terms. If we detect shared access, the account will be suspended while we investigate and you will be notified through your registered contact.

We send a notification to the contact method registered to your account before any material change to these terms takes effect. We also update the version date shown at the bottom of this page. If you use the platform after that date, you are accepting the updated terms.

We store the wallet identifiers you link to your account for the purpose of processing deposits and withdrawals. These are not shared with third parties beyond what is needed to complete a transaction. You can update or remove a linked wallet through your account settings after verifying with OTP.

You can request account closure at any time through live chat or the email support channel. Before closure, any pending withdrawal to your OVO or GoPay wallet will be processed according to the standard verification steps. Account records are retained for the period required under applicable local regulations.

Raise the dispute through live chat or email support within the period stated in the relevant clause. Include your account ID, the transaction reference, and the clause you believe was applied incorrectly. Our team will review the platform record and respond with a reasoned outcome, not a template reply.

In certain situations — such as suspected shared access, a payment discrepancy, or a potential breach of these terms — we may place a temporary hold on your account while we investigate. We will contact you through your registered details as quickly as possible to explain the reason and the next steps.

Yes. These terms apply across all sections of the win805 platform — slots, live casino tables, crash games, and sports markets including football. The same account rules, payment conditions via DANA, OVO, or GoPay, and conduct expectations apply regardless of which category you access.

Contact our support team through email or live chat and request a data summary. Include your account ID and the specific information you want — transaction history, registered contact details, or linked wallet records. We will respond within a reasonable timeframe with the information we are permitted to share.