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Check How We Handle Your Data and Account

We keep this page straightforward. Everything here covers how win805 manages your personal data, what rights you hold over your account information, and the channels you can use to raise questions or requests. Availability of our services depends on local law and eligible regions.

Data HandlingCookie DisclosureAccount RightsContact PathsRegion Eligibility

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ACCOUNT DATA PRACTICES

Explore How We Protect and Manage Your Information

Transparency is how we earn your continued use. Below are the specific practices win805 follows when handling your personal data, cookies, security credentials, and account records. Each point reflects what actually happens on our systems — not abstract promises.

Data Collection Scope

We collect only what is needed to run your account: name, e-mail, phone number, and payment identifiers linked to your DANA, OVO, or GoPay wallet. No biometric data, no location tracking beyond IP-level region checks.

Cookie Usage

Our site places session cookies and analytics cookies. Session cookies keep you logged in across pages. Analytics cookies help us understand traffic patterns. You can clear cookies through your mobile browser settings at any time.

Account Security

Passwords are stored as one-way hashes. We enforce OTP verification on login from a new device. If you lose access, identity confirmation is required through e-mail plus one registered payment method before any reset.

Data Retention

Active account data is kept as long as your account exists. If you request deletion, we remove personal identifiers within thirty calendar days, retaining only anonymised transaction records where required by applicable rules.

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay networks) to complete your transactions, and with any authority that holds jurisdiction if legally compelled. No data is sold for advertising purposes.

How to Request Changes

Log into your account, open Settings, then select Personal Data. From there you can update your name, e-mail, or phone. For deletion or full export requests, use the Policy Request channel described in the support section above.

POLICY CONTACT PATHS

Open a Channel When You Have Legal Questions

Need to ask about your data, request a deletion, or dispute how information was handled? Reach us through any of the channels below. We respond to policy-related queries with higher priority than general questions because your rights matter to us. If you are in Medan or anywhere else in an eligible region, the same paths apply.

Browse Our Legal Position and Jurisdiction Notice

win805 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access to win805 depends on local law and is available where local law permits. We do not claim universal availability, and you are responsible for confirming whether use of this platform aligns with the rules in your jurisdiction. Our services are provided on an as-is basis

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within eligible regions only. When you create an account, you confirm you meet the eligibility criteria for your location. We process personal data — name, contact details, payment identifiers from DANA, OVO, or GoPay — only to operate your account, verify transactions, and meet any obligations
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imposed by applicable rules. We never sell personal data to third parties for their own marketing. If a regulatory body with jurisdiction over our operations requires us to restrict access or disclose information, we comply within the bounds of that request. We reserve the right to
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suspend accounts that show signs of misuse, fraud, or activity that conflicts with these policies. Any disputes between you and win805 are handled through the contact channels described on this page. Changes to these policies are posted here; material changes trigger a notification via e-mail or
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account inbox. Continued use after a posted update constitutes acceptance. This legal notice does not override any specific terms attached to promotions, loyalty features, or individual game rules — those terms apply alongside this document where relevant.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Get Answers About Your Rights and Our Policies

These are the questions we receive most often about data, legal standing, account rights, and how to exercise control over your information at win805.

We store the name, e-mail, and phone number you provide during registration, plus the payment identifier from whichever e-wallet you link — DANA, OVO, or GoPay. We do not record device serial numbers or precise GPS coordinates.

Yes. Open Settings, go to Messages, then Policy Request, and select Data Export. We compile and deliver the file to your registered e-mail. The process typically takes a few business days depending on data volume.

Submit a deletion request through the Policy Request channel or via live chat. After identity verification, we remove personal identifiers within thirty calendar days. Anonymised transaction logs may be retained where regulation requires.

Only with the payment network that processes your deposit or withdrawal — DANA, OVO, or GoPay. That sharing is limited to completing the transaction. We never sell or rent payment data to marketers or unrelated third parties.

Our services are available where local law permits. If our system detects access from an ineligible region, functionality may be restricted automatically. We recommend verifying your local rules before creating an account.

We post updates on this page and send a notification to your account inbox or registered e-mail when changes are material. Continued use after the update date counts as acceptance of the revised terms.

Absolutely. Use live chat or the Policy Request message channel to describe your dispute. Include transaction references or screenshots. Our team reviews disputes individually and responds with a resolution or explanation.

We use session cookies for login continuity and analytics cookies for traffic analysis. You can block or delete cookies through your phone browser settings. Blocking session cookies may log you out between page loads.

If unauthorised access occurs despite our OTP and hash-password safeguards, contact us immediately via live chat. We freeze the account pending investigation. You remain responsible for keeping your credentials and OTP device secure.

Where a regulatory or judicial body with jurisdiction issues a lawful request, we comply within the scope of that request. We notify you of such disclosures unless legally prohibited from doing so.

Check How We Handle Your Data and Account

Explore How We Protect and Manage Your Information

Data Collection Scope

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

How to Request Changes

Open a Channel When You Have Legal Questions

Get Answers About Your Rights and Our Policies

01 What personal data does win805 store when I register?

02 Can I request a full copy of the data you hold on me?

03 How do I delete my account and all associated data?

04 Is my payment information shared with anyone outside win805?

05 What happens if I access the site from a region where it may not be permitted?

06 How will I know if these legal terms change?

07 Can I dispute a decision win805 made about my account?

08 Do you use cookies, and can I turn them off?

09 Who is responsible if my account is accessed without permission?

10 Does win805 comply with data requests from authorities?

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